We loved this box. It was so fun to get a box full of military owed company items! Some companies we knew of but some where totally new to us. It was put together nicely with a nice explanation of each company that was featured in the box! We did have damage to a couple items but when I reached out I got an response in less than 5 minutes and they reshipped the damaged items to us right away! So I would rate the customer service a 12/10 no doubt and 100% recommend this to anyone that likes supporting military owed companies!