Privacy Policy

Last updated: October 11, 2026

When you provide us with information through www.militarymade.com (the "Site"), we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. Your visit to the Site is subject to this Privacy Policy and our Terms and Conditions. Please note that this Privacy Policy governs only information provided to militarymade.com and communications from militarymade.com.

1. Collection of Personally Identifiable Information

We do not collect personally identifiable information about you, except when you provide it to us. For example, if you place an order through our Site, you may be asked to provide certain information such as your contact information (name, e-mail address, telephone number, delivery and billing addresses, credit card number and expiration date). If you create an account, you must also enter an e-mail address and password. You are responsible for maintaining the confidentiality of your credentials on our Site, and we strongly recommend that you do not disclose your account username or password to anyone. We will never ask you for your password in any unsolicited communication. Please notify us immediately of any unauthorized use of your account credentials or any other suspected breach of security. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.

When you submit your personally identifiable information on the Site, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.

To make a purchase, we may require credit or debit card account information or bank account information. By submitting such information through our Site, you expressly consent to the sharing of your information with third party merchants, billing processors, and payment processors. These third parties may store your credit or debit card account information so you can use our services in the future. We do not have your complete credit or debit card account information, store your credit or debit card account information, or have direct control over or responsibility for your credit or debit card account information. While we require that such third party merchants, billing processors, and payment processors use reasonable procedures to help protect your credit or debit card information, we cannot guarantee that transmissions of your credit or debit card account information or personal information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by us or our third-party service providers. We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.

2. Use of Personally Identifiable Information by militarymade.com

a. Opt-In/Opt-out Email

Opt-In: If you sign up for our emails or opt in when you submit personally identifiable information, the information you provide may be used by us to create and deliver you emails such as our newsletters, surveys or other email messages containing product and event information, or promotions ("Opt-In Emails"). If you prefer not to receive such Opt-In Emails, please do not opt in to receive these emails.

Opt-Out: You may opt out of receiving future Opt-In Emails at any time by clicking the "unsubscribe" link at the bottom of any email, or by emailing info@militarymade.com.

b. Email communications to Serve You

If you have elected to provide us with your contact information, e.g., by creating an account, emailing us or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your order or customer service requests.

3. No Disclosure of Personally Identifiable Information for Third Party Marketing Without Your Consent

We will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent.

4. Disclosure of Personally Identifiable Information

a. Fraud Protection and Compliance with Law

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

b. Service Providers and Makers

We retain other companies to perform functions consistent with this Privacy Policy on our behalf. These include our e-commerce platform (Shopify), payment processors, email and marketing tools, website analytics (such as Google Analytics), customer review tools, and shipping and fulfillment companies. Because our products ship directly from the veteran-owned businesses that make them, we share your name, shipping address and order details with the maker of each product you buy so they can ship your order. These third parties receive only the information needed to perform their functions.

c. Special Events

If you elect to participate in any promotions, sweepstakes, giveaways, surveys, questionnaires or other events, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.

5. Use of Aggregate Information

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans.

6. Information We Automatically Collect

IP Addresses. When you connect to the Internet, you have an "IP address." Depending on the way you access the Internet, your IP address may change each time you connect, or it may stay the same, and you may share it with others using your router. We log the IP addresses of users who visit this Site. We use your IP address for system administration purposes, such as to help diagnose problems with our server, and to gather broad demographic information about the users who visit this Site.

7. Use of Cookies

"Cookies" are small pieces of data stored by your web browser that allow web servers to recognize the device used to access a Site. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at this Site, and the websites visited just before and just after this Site. Cookies help remember what is in your cart, keep you signed in, and make the Site easier to use.

We and our service providers use cookies, pixels and similar tools to understand how visitors use this Site, improve it, and measure and show advertising, including ads on other websites and social media. We do not use these technologies to capture your individual e-mail address or other personally identifying information without your consent. You can turn off cookies in your browser settings. If you turn off all cookies, some parts of this Site, such as the cart and checkout, may not work.

8. Children under 13

If you are under 13 years of age, you may browse our Site, but you may not provide personal information to us. For example, you cannot register or make a purchase. This Site is not designed or intended for children and we do not knowingly collect personally identifiable information from any children under 13.

9. Links

The Site may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on our Site.

10. Security

We implement various security measures in accordance with industry standards to protect the security of your personal information both online and offline.

11. Notification of Changes

We may revise this Privacy Policy. If we decide to change our Privacy Policy, we will post the revised policy here and update the date at the top.

12. Updating Your Information

You have the ability to change and/or correct the personally identifiable information you provide us. If you are a registered user, you can review, change or correct your personal information at any time by logging into your account. You may also ask us to see, correct or delete the personal information we hold about you, or to deactivate your account, by emailing info@militarymade.com.

13. California Privacy Rights

California Civil Code Section 1798.83 permits customers who are California residents to request certain information regarding our disclosure of personal information to other parties for their direct marketing purposes. To make such a request, please send an email to info@militarymade.com or write to us at: Military Made, LLC, 160 Varick Street, 3rd Floor, New York, NY 10013.

14. Merger, Sale or Change in Control

In the event that we are acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control.

15. Disputes; Choice of Law; Arbitration; Class Action Waiver

With respect to any dispute regarding the Site or this Privacy Policy, all rights and obligations and all actions concerning this Privacy Policy shall be governed by the laws of New York as if this Privacy Policy was a contract wholly entered into and wholly performed within New York. By using the Site, you agree that any dispute in any manner arising out of or relating in any way to this Privacy Policy shall be submitted to binding arbitration with Judicial Arbitration and Mediation Services, Inc. ("JAMS") pursuant to JAMS' arbitration rules, held before a single neutral arbitrator in the New York, NY area. The parties to arbitration may use legal counsel at their own expense, and the prevailing party shall be entitled to its reasonable attorney's fees. All costs of arbitration (including arbitrator fees) shall be paid by Military Made, except only if the arbitrator determines the claims are frivolous, or that if you bring the arbitration, you may be charged an initial filing fee that shall not exceed the filing fees that you would incur for bringing an action in court. Claims brought on behalf of or allegedly representing or including other persons or entities, including but not limited to any class, consolidated, representative, collective or private attorney general action, are referred to herein as a "Class Action." Notwithstanding anything else in this Privacy Policy or the JAMS rules but subject to the exception for injunctive or equitable relief and public injunctive relief below, any parties subject to this arbitration provision shall be barred from bringing or participating in any Class Action related to a dispute covered by this arbitration provision. You also acknowledge and understand that, with respect to any dispute with us, our officers, directors, employees, agents or affiliates, arising out of or relating to your use of the Site or this Privacy Policy: YOU ARE GIVING UP YOUR RIGHT TO SERVE AS A REPRESENTATIVE, AS A PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS, IN ANY LAWSUIT INVOLVING ANY SUCH DISPUTE. However, if these Class Action restrictions are ever deemed illegal or unenforceable, they shall be severed from this arbitration provision. In that event, any Class Action shall be exempt from this arbitration provision and brought in court. This arbitration provision is subject to the Federal Arbitration Act, and may be enforced in any court of competent jurisdiction. Judgment on any arbitration award may be entered in any court having valid jurisdiction thereof. This clause shall not preclude the parties from seeking provisional remedies in aid of arbitration from a court with appropriate jurisdiction, including equitable relief, public injunctive relief, or other provisional relief as appropriate and as allowed under this agreement or by law, in which case the parties submit to the sole and exclusive jurisdiction and venue of the state and federal courts of New York, NY.

16. Contact Us

Military Made, LLC
160 Varick Street, 3rd Floor
New York, NY 10013
info@militarymade.com